How TripleTen optimized conversations, compliance, and conversions with Airspeed
By turning every sales call into structured intelligence, TripleTen improved conversion rates, strengthened compliance, and replaced manual quality review with data-driven coaching, unlocking impact across sales, acquisition, product, and growth.
- Industry
- EdTech / Education
- Size
- 51-100 employees
- HQ
- Newburyport, United States
- Founded
- 2019
TripleTen is an online tech bootcamp helping students transition into new careers through structured, outcome-driven education programs.
What changed
- 01
100% call coverage, up from ~5%
- 02
2× higher conversion on calls scoring above 80% quality
- 03
Full deal visibility without a dedicated quality team
- 04
Faster, more targeted coaching for individual reps
- 05
Improved compliance monitoring across all conversations
The challenge
Sales conversations couldn't be reviewed, measured, or governed at scale
TripleTen had strong inbound demand and could review only a small fraction of its sales calls. Without visibility into call quality, lead quality, and compliance risk, coaching reps, aligning with acquisition, and keeping messaging consistent were all guesswork.
"We weren't able to listen to all our calls."
The solution
Turn every call into structured, measurable intelligence
TripleTen put Airspeed on every call. It analyzes 100% of sales calls automatically, scores each one against a custom quality framework, and surfaces insights across sales, acquisition, product, and growth, with no manual review.
"The integration, customizability, and quick value made Airspeed the clear choice."
Impact beyond sales
Proving what actually drives conversion
Airspeed validated TripleTen's existing call quality rubric, showing a direct correlation between higher call quality scores and payment conversion. That let the team focus coaching on the behaviors that actually move revenue.
"We had a hunch, but Airspeed let us prove it with data."
Replacing generic coaching with precision
Team-wide training gave way to targeted coaching. Managers now work with each rep on the specific weaknesses Airspeed flags from their calls. High performers save time; the reps who need help get it.
"Our reps are highly motivated when they see their scores after every call."
Aligning acquisition, sales, and product
Acquisition sees how leads actually convert in conversations. Product searches calls for voice-of-customer insight. Compliance tracks risky language systematically. One source of truth, four teams reading from it.
"We finally have full visibility into our sales conversations."
Reducing cost and operational burden
Automating call review and quality scoring let TripleTen retire its manual QA process, saving hundreds of hours a month while tightening oversight.
